Terms & Conditions

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect
This notice applies to all information collected or submitted on this web site. On some pages you can order products, make requests, or register to receive information. The types of personal information collected on these pages are:
Name
Address
Email address
Phone number
Credit/Debit Card information
etc.

The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not store or share this information with outside parties except to the extent necessary to complete that order.
Occasionally it is necessary to use the services of an associate. In this case we will share only what is necessary in carrying out the activities performed by the third party. (Examples would include credit card processing company, shipping company, etc.)
We use return email addresses to respond to email inquiries. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register on our web site to receive our newsletter and other information. Information you submit in other areas of our web site will not be used for this purpose unless you fill out the subscription form. If you elect to no longer receive our newsletter, you may unsubscribe at any time. Every newsletter provides unsubscribe information.

We use non-identifying and aggregate information to help diagnose problems with the server, and to administer the web site. This information gives us an idea of which parts of our site users are visiting. No personally identifiable information is tracked.
This site contains links to other sites. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA is not responsible for the privacy practices or the content of such Web sites.
Information provided via a form on the BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA web site is used strictly to provide the information necessary for us to fulfill your request. We will never send unsolicited emails. We will also never sell, trade, give-away or rent any information provided in any form on this site to third parties for purposes of building contact lists, or anything of that nature.
Affiliated sites, linked sites and advertisements

BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA expects its partners, advertisers and affiliates to respect the privacy of our users. Be aware, however, that third parties, including our partners, advertisers, affiliates and other content providers accessible through our site, may have their own privacy and data collection policies and practices. For example, during your visit to our site you may link to, or view as part of a frame on a Brave First (Pty) Ltd t/a Brave Media page, certain content that is actually created or hosted by a third party. Also, through Brave First (Pty) Ltd t/a Brave Media you may be introduced to, or be able to access, information, Web sites, features, contests or sweepstakes offered by other parties. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.
While on our site, our advertisers, promotional partners or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. For example, some of our advertising is served by third parties and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before. Other features available on our site may offer services operated by third parties and may use cookies or other technology to gather information. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA does not control the use of this technology by third parties or the resulting information, and is not responsible for any actions or policies of such third parties.
You should also be aware that if you voluntarily disclose Personally Identifiable Information on message boards or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA and this policy

Children

BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA does not knowingly collect or solicit Personally Identifiable Information from or about children under 13 except as permitted by law. If we discover we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA has any information from or about anyone under 13, please contact us at the address listed below.


Changes to this Policy
BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these Terms & Conditions will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

General Items
Monthly Subscription Website Packages

1. Introduction

1.1. In addition to the General Terms, these terms and conditions govern the use of the BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA Monthly Subscription Website Packages. By contracting with Brave First (Pty) Ltd t/a Brave Media for the services a Client will be lawfully regarded as having agreed to their use of the services specified being governed by this Agreement.

2. Project Phases

2.1. Each phase of a project requires formal written approval, or sign off, by the client. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA will not proceed with a project phase unless such written approval has been received by the client for the preceding phase. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA reserves the right to place a project on hold until such approval is given, and accepts no responsibility should the deadline of the project not be met as a result of this.

2.2. Alterations, and additions may be requested at any time, during any phase of the development of a project. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA will determine whether or not such alterations and additions fall within the scope of the original project brief and specifications. If they do not, BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA reserves the right to quote and bill for such alterations and additions, over and above the original quoted amount, according to our standard hourly rate. In the event of this happening, BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA will need to receive approval from the client, before any development commences.

2.3. It remains the sole responsibility of the client to provide a project brief, and or, specifications document which is detailed, accurate, clear and which sufficiently outlines the projects development requirements. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA accepts no responsibility for any misunderstandings arising from a poorly drafted specifications document. Further, BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA reserves the right to charged additionally for any extra development time incurred as a result.

3. Content

3.1. It is the client’s sole responsibility to provide BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA the content for their website.

3.2. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA does not offer copywriting services as part of any of their website subscription packages, this includes but is not limited to: The Starter, Premium, Elite and Premium Store. The information provided by the Client will be used “as is” for the content for the website.

3.3. Any copy writing services requested will be billed for in accordance with our standard hourly rate.

3.4. It is the client’s sole responsibility to ensure that the content, images, trademarks and other artwork supplied to BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA for the use of the project, are owned by the client, or that the client has the necessary permission from the rightful owner to make use of such content. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA, accepts no responsibility in the event that such ownership, or right of use is legally disputed.

4. Design

4.1. This service makes use of pre-designed templates that BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA customise to suit your business look and feel. Customisation is limited the following:
4.1.1. Addition of Clients Logo, Images, Content, Fonts and Colour scheme.

5. Maintenance

5.1. Client will have access to a predefined number of maintenance hours per month dependent on their current package.

5.2. Unused Maintenance Hours do not roll over into the next month.

5.3. Should the Client use more than their allocated number of maintenance hours they will be billed per hour thereafter. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA will notify the Client that their allocated hours are finished and what the cost will be should they wish to proceed with the additional maintenance.

6. Hosting & Email

6.1. Hosting and Email are included within our packages for the first 12 months. There after an monthly hosting fee will be charged proportionate to the clients chosen package.
6.2. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA will offer the suggested hosting package required for the CLIENT’s project. The exact packages required will determine the monthly cost. Due to website growth, disk-space and an increase in traffic, the CLIENT will be responsible for any over-usage, charged per GB for Traffic & per 10mb for Disk Space.
6.3. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA accepts no responsibility for any down time or service interruptions related to hosting issues.
6.4. Our servers are owned and managed by Afrihost. By making use of this service you agree to Afrihost Hosting Terms & Conditions.
6.5. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA does not offer any IT support within any of their website subscription packages, this includes but is not limited to: The Starter, Premium, Elite and Premium Store. This includes assistance with any Email client technical issues such as issues connecting a Email client to the Email server via any Email client software such as Outlook, Apple Mail, Mail by Gmail etc .

7. Backups

7.1. Unless the Client has specifically paid for a website maintenance package which includes routine site backups, the Client is solely responsible for backing up their data and BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA strongly encourages ALL Clients to do so as frequently and completely as possible. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA will not be liable for any data loss or any other losses or damages related to backups or data recovery without exception.

8. Intellectual property

8.1. All intellectual property rights vested in or owned by a party or held by a party under any licensing agreement with any independent third party (including, but not limited to, intellectual property rights obtained or developed by a party after commencement of this agreement), shall be and remain the sole property of such party and the relevant licensor’s respectively.

8.2. The client shall not be entitled to use any of the trademarks, logos, brand names, domain names or other marks (collectively referred to herein as “marks”) of BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA without the prior written approval of BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA. The client hereby grants BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA a non-exclusive licence to use the client’s marks but only to the extent necessary or required by BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA to exercise its rights or fulfill its obligations under this agreement.

8.3. Other than specifically provided in this agreement, BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA shall wholly and exclusively retain all existing, and become the exclusive and unencumbered owner of all, intellectual property right(s) employed in or otherwise related to the BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA network infrastructure, the BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA e-commerce network infrastructure, BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA’s business and the provision of any of the services in terms of this agreement.

9. Cancellation

9.1. This service operates on Month-to-Month contracts. Either the Client or BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA may terminate this Service, by giving one calendar months’ notice to the other. For example if notice is given on the 18th of February, termination will take effect on the 1st of April.
9.2. Cancellation, by the Client or BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA, will result in any data being permanently removed from our servers. Clients are solely responsible for ensuring that backups are made of web content and email data, or any other data stored on their hosting space. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA will not be liable for loss of data, or be obliged to provide any such data once the hosting contract term has expired. Any backups made by BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA will be made for legal purposes and not for data retention purposes and will not necessarily be made available to Clients on request.
9.3. In the event that the Client cancels this service, the Client will not be able to move the website created by BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA to another hosting company or server. The website build is included and limited to the BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA Monthly Subscription Website Packages, and remains the property of BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA. unless a the client elects to purchase the website and domain from BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA subject to clause 9.4 below.
9.4. The website may be purchased by the client from BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA at a rate deemed fair by BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA .

10. Payment & Suspension

10.1. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA reserves its rights to change its prices at any time on reasonable notice, which will not be less than 30 days, as per the minimum term of a month-to-month agreement.

10.2. Debit Order Authorisation – refer to the following

10.3. The Client’s monthly debit orders of the Fee will be submitted monthly in advance on or about the first Business Day of the month. This will apply to both Debit Order Payments and Visa/Mastercard Payments.

10.4. Unless otherwise agreed:
10.4.1. Billing will commence on the date that Service provision commences. Partial months will be charged pro rata.
10.4.2. Services are billed in advance and all invoices must be paid by the Client in advance.
10.4.3. Any Services invoiced in arrears are payable on presentation of invoice.

10.5. Services which have been suspended for non-payment of Fees will remain suspended until payment has been made and the Service is reconnected. The Client will not be credited for Services that would otherwise have been available to the Client during the period of suspension.

10.6. In the case of a website being suspended due to non-payment a reconnection fee will be payable before the website is unsuspended. An additional waiting period of up to 72 hours may be imposed in the case of multiple payment bounces.

11. Brave First (Pty) Ltd t/a Brave Media Inbound Link
11.1. Brave First (Pty) Ltd t/a Brave Media reserves the right to place a link to one of Brave First (Pty) Ltd t/a Brave Media websites (i.e. bravewebdesign.co.za or ravemedia.we.za) within the footer of the design / developed website, unless otherwise agreed upon.

 

12. Basic Onsite SEO
12.1. When purchasing a website subscription packages, this includes but is not limited to: The Starter, Premium, Elite and Premium Store BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA only offers Basic on page SEO (Search Engine Optimisation), which is limited to the services listed in the subscription package description at the time of purchase.
12.2. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA offer no promises that your site will be indexed by search engines or that it will appear within the first pages of search engine results.
12.3. BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA accepts no responsibility for a drop in search engine rankings.
12.4. Should the client require ongoing SEO (Search Engine Optimisation) services, BRAVE FIRST (PTY) LTD T/A BRAVE MEDIA can supply these services at an additional monthly charge.